We Respond Within 2 Hours

Contact Umoja Worldwide Logistics

Ready to ship? Our logistics experts in Rwanda are here to help with freight forwarding, customs clearance, and supply chain solutions.

Head Office

IKAZE HOUSE, KG 11 AV
Kisementi, Remera
3rd Floor, F3-12
Kigali, Rwanda
P.O Box 7357

Phone Numbers

Email Addresses

WhatsApp

Chat directly with our logistics team — fastest response guaranteed.

Chat Now +250 792 959 698

Send Us a Message

All inquiries go directly to info@umojalogistics.co.rw

— or —
SEND VIA EMAIL

Business Hours

Monday – Friday08:00 – 18:00
Saturday08:00 – 14:00
Emergency / UrgentWhatsApp 24/7

Department Contacts

Our Offices

Regional Presence

Umoja Worldwide Logistics operates offices and partnerships across Rwanda and East Africa.

Rwanda — Headquarters
Kigali · Main Office
Address
IKAZE HOUSE, KG 11 AV
Kisementi, Remera, 3rd Floor F3-12
P.O Box 7357, Kigali
Burundi
Rohero 1, Ave Patrice Lumumba
Appartement Sella n° 110
Attn: NZOYIHERA Floribert
+257 22241815 / 7112304 bujumbura@umojalogistics.co.rw
Europe
Belgium
+32 470 848 885 overseas.operations@umojalogistics.co.rw
Kenya
Nairobi · Mombasa Port
kenya_ops@umojalogistics.co.rw
Tanzania
Dar es Salaam Port
dar_ops@umojalogistics.co.rw
DR Congo
Eastern DRC — Goma
drc_ops@umojalogistics.co.rw
Uganda
Kampala
Uganda_ops@umojalogistics.co.rw
Congo Brazza
Republic of Congo
congo_ops@umojalogistics.co.rw
FAQ

Common Questions

How quickly do you respond to quote requests?
We respond to all quote requests within 2 business hours during office hours (Monday–Friday 8:00–18:00, Saturday 8:00–14:00). For urgent logistics needs, WhatsApp us at +250 792 959 698 for an immediate response — our team is available 24/7 on WhatsApp for emergencies.
Do you provide logistics services across all of Rwanda?
Yes — Umoja Worldwide Logistics provides logistics, freight forwarding, customs clearance, and last-mile distribution services across all 30 districts of Rwanda. We cover Kigali and all provinces, with same-day delivery available within Kigali and scheduled delivery to all other districts.
Which border posts and ports do you cover?
We operate at all Rwanda border posts including Rusumo, Gatuna, Kagitumba, Nemba, Kanyaru, Bugarama, and Rubavu. For sea freight, we coordinate at the Port of Mombasa (Northern Corridor) and Port of Dar es Salaam (Central Corridor). Our regional offices in Kenya, Tanzania, Burundi, DRC, Uganda, and Europe ensure seamless cross-border coordination.
Do you handle both import and export customs clearance?
Yes — we handle customs clearance for both imports into Rwanda and exports from Rwanda. Our CCFL-certified clearing agents cover all border posts, Kigali International Airport, and coordinate with agents at Mombasa and Dar es Salaam ports. We also provide IOR/EOR (Importer/Exporter of Record) services for companies without a local entity in Rwanda.

All About Logistics in Rwanda and East Africa

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